Store Policy
Shipping Information:
We are thrilled to offer complimentary shipping on all orders within the USA. For our valued customers outside the USA, please contact us at 346-310-3737 for assistance with your order and shipping details.
Return Policy:
At Tuff Water, we strive for your satisfaction. If for any reason you're not completely satisfied with your purchase, please reach out to our customer service team within 30 days of delivery for assistance with returns or exchanges.
Refund Process:
Upon approval of your return, we will initiate a refund to your original method of payment. Please allow 7-10 business days for the credit to reflect in your account.
Policy Update:
Tuff Water reserves the right to update or modify our store policy at any time. Any changes will be reflected on this page.